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BTEC in Public Space Surveillance (CCTV) and Actions on Counter Terrorism (ACT)


The study of criminal behaviour and indeed acts of terrorism qualifies under the heading “Social Science” which is concerned with the study of human traits, behavioural patterns, and decision-making processes which have far reaching implications on society at large, especially terrorism.  

Situational awareness is talked about so often but still few even know what it is or why it’s even important. Essentially, situational awareness is simply being aware of what’s going on around us so that we can see things coming and take action, preferably before it even happens.


Proper training is not only essential for those monitoring public space using surveillance equipment; the ability for a CCTV Operator to follow correct procedures is an essential factor for safeguarding the public and reliable identification and prosecution of criminals or terrorists.


This entails an understanding of:

  • Codes of Practice, Operational Procedures & Guidelines

  • Legislation for CCTV Operations

  • Roles and Responsibilities of a CCTV Operator

  • Characteristics of a CCTV system

  • Effective use of CCTV Equipment

  • Emergency Procedures in a CCTV Control Room


Unit 1 Principles of Working in the Private Security Industry

This unit covers the areas of understanding and knowledge that are common across the security industry. Firstly, you will learn about the context in which the private security industry operates and opportunities within it. You will also learn about the key legislation that applies across the industry and about how to keep yourself and others safe in the workplace, both in routine and emergency situations. Finally, they will learn about those aspects of communication skills and customer care that will be key to your future roles.


  • Introduction to the Security Industry

  • Legislation relevant to the Private Security Industry

  • Health and Safety at Work

  • Fire Safety

  • Emergency Procedures

  • Communication skills and Customer Care in the Private Security Industry


Unit 2 Principles and Practices of Working as a CCTV Operator in the Private Security Industry

This unit covers part of the specialist knowledge and understanding required to become a licensed CCTV Operator. You will learn about the key documentation used in CCTV as well as aspects of confidentiality and security that are essential in this industry. You will learn about key legislation and about what your roles and responsibilities will be. You will be taught about the CCTV equipment available and how it is used during incidents. Finally, you will cover those emergency procedures that are specific to CCTV control rooms, building on what you will have learned about emergencies in Unit 1.


  • CCTV codes of practice, operational procedures and guidelines

  • Legislation and how it impacts on CCTV operations

  • Roles and responsibilities of the CCTV operator and other CCTV staff

  • Characteristics of a CCTV system

  • How to make effective use of CCTV equipment

  • Emergency procedures in the CCTV control room


Unit 3 Practical Operation of CCTV equipment

This unit covers the practical skills required to become a licensed CCTV Operator and builds on the knowledge and understanding covered in Unit 1: Working in the Private Security Industry and Unit 2: Working as a CCTV Operator. Building upon what you will have covered in Unit 2, in Unit 3 You will learn about functional checks and about how to operate CCTV equipment in order to record images and ensure that evidential requirements are met. You will develop the skills required to deal with incidents, including giving descriptions, locating and tracking individuals and performing lost contact drills.


  • Operating CCTV Equipment

  • Operational use of CCTV equipment

  • Implementing CCTV surveillance techniques


Report terrorist or extremist content online – Action Counters Terrorism (
COURSE FEES are variable and depend on numbers per cohort and country in which the training takes place.



As we are registered as a "Not for Profit" organisation and with Education & Training being the core of our business, all course fees are exempt of VAT (value added tax)

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