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Security Officers are on the “Front Line” responsible for the security of infrastructure, assets, customers and staff at retail outlets, office complexes, factories and many other venues.


Usually, they will wear a uniformed and their primary role will be to protect property by maintaining a high visibility presence to deter illegal and inappropriate actions, observing (either directly, through patrols, or by watching alarm systems or video cameras) for signs of crime, fire or disorder, reporting any incidents to the management and emergency services as appropriate.


Until recently, the term watchman was more commonly applied to this function; a usage dating back to the Middle Ages in Europe. This term is interchangeable with night-watchman though both terms are replaced with the modern-day security-based titles.


If the truth be told, this role has become more arduous since the introduction of Improvised Explosive Devices and the advancement of Terrorism over and above the Criminality that continues to thrive in the UK despite the efforts of our government agencies to keep this under control.


They need us more now than ever before! It is therefore important that we continue to develop our arsenal with up-to-date skills for dealing with Criminality and Terrorism as well as the usual Anti-Social Behaviour. Understanding hostile surveillance and the behavioural characteristics of Criminals as well as Terrorists is now a fundamental requirement if we are going to be effective as WATCHMEN!

Unit 1 Working in the Private Security Industry

This unit covers the areas of understanding and knowledge that are common across the security industry. Firstly, you will learn about the context in which the private security industry operates and opportunities within it. You will also learn about the key legislation that applies across the industry and about how to keep yourselves and others safe in the workplace, both in routine and emergency situations. Finally, you will learn about those aspects of communication skills and customer care that will be key to your future roles.


  • Introduction to the Security Industry Legislation relevant to the Private Security Industry

  • Health and Safety at Work

  • Fire Safety

  • Emergency Procedures

  • Communication skills and Customer Care in the Private Security Industry


Unit 2 Working as a Security Officer

This unit covers the specialist knowledge and understanding required to become a licensed security officer. Generic knowledge that applies across different parts of the security industry is covered in Unit 1: Working in the Private Security Industry and in Unit 3: Conflict Management for the Private Security Industry. In Unit 2, you will learn about the role of a security officer, which will include the importance of, and reasons for, patrolling as well as about access and egress control. You will also learn about how and when to conduct searches and about the range of technology and equipment that will help you perform yourr duties.


Security officers need to know about the law, and you will therefore be taught about the powers available to you when the law is broken as well as other related issues, such as types of evidence and crime scene preservation. Finally, you will learn about record keeping, including incident reports and notebook usage.


  • The role of a security officer within the private security industry

  • Patrolling

  • Controlling access and egress to a site

  • Searching procedures

  • Technology, security and monitoring systems in the security environment

  • Law and its relevance to the Security Officer

  • Reporting, recording and record keeping


Unit 3 Conflict Management for the Private Security

This unit covers how to avoid and manage conflict situations across the security industry. It is better if potential conflict can be avoided altogether, so you will be taught about ways of doing this. You will also learn about how to manage conflict that does arise, particularly ways of assessing risk to themselves and about how to behave in a way that will defuse the situation. Once a situation has been defused, the next stage is about solving problems and you will be taught about the strategies that you can use to do this. You will also learn about post-incident considerations, such as sources of support and why it is important to share good practice.


  • Recognising and Assessing risk

  • Communication Skills

  • De-escalating conflict situations

  • Resolving conflict

  • Post incident considerations




3 to 4 days covering a minimum total of 26 hours of guided learning - Anything less is just not enough and you could be required to do more!


COURSE FEES are variable and depend on numbers per cohort and country in which the training takes place.



As we are registered as a "Not for Profit" organisation and with Education & Training being the core of our business, all course fees are exempt of VAT (value added tax)

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